Setup and Tech Support for your Online Zoom Class

Here is information to help you setup your Online Self-Breema Class as well as more technical support for navigating upgrades, notifications, and audio. We hope it supports you.

Support to set up your Self-Breema Classes Online on Zoom

More Technical Support for your Self-Breema Classes Online

 

Support to set up your Self-Breema Classes Online on Zoom

 

Log in to your Zoom account

  • Go to Zoom.us on Safari, Chrome, or Firefox.
  • Click on “sign in” in the upper right hand corner of either the Zoom app or the Zoom.us browser page on Safari, Chrome, or Firefox.  If you have multiple accounts, make sure that you are signing into the appropriate one.

 

Schedule a class

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. On the upper right hand side of the page, click on "Schedule a meeting."
  • Enter all the pertinent information:
    • Topic—class name
    • Description—class description may include details specific to the class or series. This description will appear on the registration page.
    • When—enter the date, time, class length, and timezone of the first class in the series. Check the box "Recurring meeting." If your class occurs each week, enter "weekly", check the day of the week, and choose between the number of occurrences of your class or the date you wish to appear in the registration and confirmation email. Note: This turns into a long list, better to choose a relative number and update on a monthly or bi-monthly basis.
    • Registration—Check the "required" box and the default "Attendees register once and can attend any of the occurrences" should be checked.
    • Security, Video, Audio settings are all on default. No need to change them.
    • Meeting Options—Check the "Request permission to unmute participants" box.
  • Click "Save" at the bottom of the page.
  • Make sure to visit the section to set up the Registration page and Edit the confirmation email. If you have a webpage or online event, enter the zoom "Registration link" wherever you'd like people to register for your event.

 

Edit your scheduled class

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to edit, hover over the name, and click the "Edit" button on the right hand side of the listing.
  • The class page will open. If you need to add an occurrence or edit the time of one or more class. Scroll to the "Time" section. Click "Show all occurrences" and all the occurrences will appear. To add another class, click "Add another session" at the bottom right of the list. To change the time of one or more classes, click "Edit" next to the right of the listing and change the date, time, or length of the class. 
  • For all other changes, scroll to the bottom of the page and click "Edit this meeting." A box will appear asking if you'd like to edit just this one meeting or all, click "All" for changes to every class in the series. Make any changes necessary and click "Save" at the bottom of the page. 

 

Registration: Set up/Edit the registration page

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to add/edit the registration page and click on the name. The class page will open. Scroll to the tab "Registration" at the bottom of the page  *If this doesn't appear, edit your class and check the "require registration" box.
  • Under the "Registration" tab at the bottom of the page, look to the left side of the "Registration Options" section, and click "edit."
  • The pop-up window has 3 tabs to setup:
    • Registration—Check "Automatically Approve" registrants and the 3 boxes under "Other options."
    • Questions—On the left side of the fields, check Address, City, Country, Zip, State, Phone, and Questions & Comments. On the right side of the fields (the required section), check Last Name and Country (these are the only 2 fields we are currently requiring for this section.)
    • Custom Questions—Click "New Question" and enter " How did you hear about this class?" in the space provided for the Question. Click "Short Answer" and check the "required" box, then click "Create."
  • Click "Save All" at the bottom of the pop-up window. Click on the Registration link" to your event and make sure that your registration page is set up properly. You are now ready to enter this link into a webpage or online event where you'd like people to register for your event.
  • Go to the "Email Settings" tab to set up the email contact for the class. Students often reply to the class host with questions before or after the event. The default email is the email that you've used to signin to the account but can be changed.

 

Registration: Find out how many people have registered

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to find out about and click on the name. The class page will open. Scroll to the tab "Registration" at the bottom of the page  *If this doesn't appear, edit your class and check the "require registration" box.
  • Under the "Registration" tab at the bottom of the page, look to the right of the "Manage Attendees" section. You'll see the number of registrants thus far. Click "View" on the right side of the page to see the pop-up list of all students that are registered for your class.

 

Registration: Resend Confirmation Emails

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to find out about and click on the name. The class page will open. Scroll to the tab "Registration" at the bottom of the page  *If this doesn't appear, edit your class and check the "require registration" box.
  • Under the "Registration" tab at the bottom of the page, look to the right of the "Manage Attendees" section.  Click "View" on the right side of the page to see the pop-up list of all students that are registered for your class.
  • In the pop-up menu, check the boxes of all registrants you wish to resend the confirmation email to and then click the "Resend Confirmation Email" button at the bottom of the page.
  • Repeat this step on each page if there are multiple pages of registrants.

 

Email Settings: Set the proper email contact for your class

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to find out about and click on the name. The class page will open. Scroll to the tab "Email Settings" at the bottom of the page  *If this doesn't appear, edit your class and check the "require registration" box.
  • Under the "Email Settings" tab, set up the email contact for the class. Students often reply to the class host with questions before or after the event. 
  • To the right side of the "Email Contact" section, click "Edit." Add the relevant name and email for your students to contact.

 

Email Settings: Change/customize the Confirmation Email to registrants

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to find out about and click on the name. The class page will open. Scroll to the tab "Email Settings" at the bottom of the page  *If this doesn't appear, edit your class and check the "require registration" box.
  • Under the "Email Settings" tab, change/customize the confirmation email to students. 
  • To the right side of the "Confirmation Email to Registrants" section, click "Edit." Add the pertinent information relevant to your class in the outlined boxes.
    • PLEASE NOTE: Our website currently does not have a way to note timezones for international online classes. If you'd like to include information for potential students attending from various timezones, please use the following sentence in the description of your class: "NOTE: The class starts at 12:00pm PT (Pacific time), which is 22:00 IT (Israel Time), or 21:00 CET (Central European Time)."
    • For online classes, you may also want to include the Breema Center's Zoom Help page for participants in the case that they need support.  For example: "Need help with Zoom? Click breema.com/zoomhelp"
  • Click "Save" at the bottom of the page.

 

Start the class

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Meetings" tab. This will show the list of all meetings that are currently scheduled. Scroll to the meeting you'd like to start, hover over the name,  and click the "Start" button on the right hand side of the listing.
  • If you use more than one Zoom account, remember to signout of Zoom.us after each use.

 

Run reports

  • Go to zoom.us on the browser of your choosing (Safari, Chrome, or Firefox). Sign in to your Zoom account. On the left side of the screen, open the "Reports" tab.
  • For the Participants Report:
    • Click "Usage" under Usage Reports. Add the date range for your class and click "Search."  Classes will appear in a list.
    • Hover over your class listing and scroll left to move to the left side of the listing. Under "Participants" click on the number that is highlighted blue.
    • The "Meeting Participants" pop-up window will appear. Check both boxes "Export with meeting data" and "Show unique users," then click "Export" to download the file.
  • For the Registration Report:
    • Click "Meeting" under Usage Reports. Add the date range for your class and click "Search." Classes will appear in a list.
    • On the left side of the class listing, click "Generate." 
    • The "Registration Type" pop-up window will appear. Check "All Registrants" and click "Continue."
    • The Report Queue that appears will list your class at the top of the list. To the right of the class listing, click "Download" to download the file.
  • Reports can be used to track attendance as well as student contact information for future classes and workshops.

More Technical Support for your Self-Breema Classes Online

 

Upgrade your Zoom application

 

Zoom Audio Help

Prior to helping any instructor or instructing a class, check your setup by
1) restarting your computer or mobile device
2) cleaning the input and output on your system (and video camera)—cleaning mobile devices is especially important!
3) check that any exterior casing on your computer or mobile device isn't obstructing the microphone
4) turning all applications off prior to starting or joining a class
5) checking the input and output levels on your Zoom application (see the next section).

  • Zoom Application on Mac and PC —Version 5.6  & older version (pdf)
  • Mobile Zoom Application for both iPhones and Android have very few audio settings. Here are a few tips compiled for each:
    • Iphone has Original sound in the general meeting settings. Users are able to toggle the option on. If the meeting host has set the meeting to have Original Sound available, then it will appear as an option. However, unless all other options have failed with attempting to improve sound level, using Original sound in a class is discouraged. Original sound being on turns off "Background noise suppression" technology on the iPhone and amplifies all noise. If the mic is particularly sensitive, this setting would amplify even the smallest of sounds. For more information from Apple on navigating audio issues in general, visit https://support.apple.com/en-us/HT203794
    • Android does not have Original sound as an option. For a very thorough review of audio setting troubles in your Zoom app visit https://www.guidingtech.com/fix-zoom-audio-sound-not-working-android/

 

Turn Off Notifications

For an hour class, staff and instructors can temporarily pause notifications to decrease interference. 

  • Mac—To pause notifications, go to the upper right corner of the computer screen. Click the "3 horizontal line" icon to the right of the "magnifying glass" icon. A menu will pop out. Either scroll to the top of the menu, to where it says "Do Not Disturb–will turn off tomorrow" and toggle the setting "ON." For more information on stopping notifications on a Mac, visit https://support.apple.com/guide/mac-help/receive-pause-or-stop-notifications-mh40609/mac
  • PC—To pause notifications, go to the Action Center by pressing on the Notification icon on the far right-hand side of the Windows taskbar (it looks like a little dialogue box), or by pressing the Windows key + A. Click on the "moon" icon that’s labeled Focus Assist. The icon will turn blue (or whatever your chosen desktop accent color is) when on, and shift between a couple different modes. First, you will receive Priority Only alerts, and the second mode is Alarms Only alerts. Turn it to whatever works for your current project. For more information on stopping notifications on a PC, visit https://www.digitaltrends.com/computing/how-to-turn-off-notifications-in-windows-10/

 

Audio Echo or Feedback on Zoom

Another common problem with Zoom is audio echo during a meeting. If you hear audio echo or feedback during your meeting, there are three possible reasons why. 

  • First, someone could have both computer and telephone audio active at the same time. In this case, you’ll want to ask them to manually leave one in favor of the other. They’ll have to either hang up on the telephone call or leave audio during the conference by clicking the up arrow next to the microphone icon and choosing Leave Computer Audio. 
  • Another cause could be that people with computer or telephone speakers might be too close to each other.
  • Lastly, multiple computers with active audio could be in the same conference room. 
  • On occasion, earphones that are using the mic feature without the headset feature may have interference. Make sure that the Zoom Audio settings have both input and output set up with the earphones.
  • To resolve either of these other situations, you’ll have to ask the two people that are too close to each other to move apart. Or ask one of them to leave the audio conference or mute audio on their device.